Comments on: Meijer Ripping Off Their Customers http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/ money, motorcycles and cars (with a little bit of everything else) Thu, 21 Aug 2008 18:26:58 +0000 http://wordpress.org/?v=2.5.1 By: Liz http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-12256 Liz Wed, 06 Aug 2008 04:57:20 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-12256 I've run into this problem too. Funny how offended the checkers get at how offended we are when the price is magically wrong at the register. While my experience with Meijer has been limited, I get this all the time at home. Has anyone ever noticed that the ooops just seem to ALWAYS be in favor of the grocer. I've noticed that major retailer are just as bad as the grocery stores, just more subtle. Liz I’ve run into this problem too. Funny how offended the checkers get at how offended we are when the price is magically wrong at the register.

While my experience with Meijer has been limited, I get this all the time at home.

Has anyone ever noticed that the ooops just seem to ALWAYS be in favor of the grocer.

I’ve noticed that major retailer are just as bad as the grocery stores, just more subtle.

Liz

]]> By: derek http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-9202 derek Wed, 16 Apr 2008 19:48:05 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-9202 I've worked in retail as well, and while I can understand what you are saying and know that it does happen - it seems to happen far too often at Meijer to say that is the cause. Thanks for sharing your experiences! I’ve worked in retail as well, and while I can understand what you are saying and know that it does happen - it seems to happen far too often at Meijer to say that is the cause.

Thanks for sharing your experiences!

]]> By: Sacred http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-9198 Sacred Wed, 16 Apr 2008 18:27:54 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-9198 Since I work in retail, though not at Meijer, I can understand how this can happen. Human error is basically meaning that there was probably a price change (increase) and the department lead or manager activated the new price (being more) before they changed the shelf tags and labels. This would definitely explain your situation. I hope this has helped to clarify. Most cases I run across, it is in the customers favor, where a decrease in price has happened and rings up that way, but it is priced higher. Since I work in retail, though not at Meijer, I can understand how this can happen. Human error is basically meaning that there was probably a price change (increase) and the department lead or manager activated the new price (being more) before they changed the shelf tags and labels. This would definitely explain your situation. I hope this has helped to clarify. Most cases I run across, it is in the customers favor, where a decrease in price has happened and rings up that way, but it is priced higher.

]]> By: derek http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-7100 derek Tue, 27 Nov 2007 02:48:58 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-7100 Spencer, thanks for taking the time to comment. What area of the country are you a Meijer Store Director? Can you explain what you mean about the human error problem? Is the problem that the shelves are being labeled incorrectly? Or are the items scanning incorrectly? We pick up one or two things from Meijer from time to time if it is more convenient to stop there but our normal grocery shopping is done at other stores right now. Spencer, thanks for taking the time to comment. What area of the country are you a Meijer Store Director? Can you explain what you mean about the human error problem?

Is the problem that the shelves are being labeled incorrectly? Or are the items scanning incorrectly? We pick up one or two things from Meijer from time to time if it is more convenient to stop there but our normal grocery shopping is done at other stores right now.

]]> By: Spencer Harris http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-7098 Spencer Harris Tue, 27 Nov 2007 02:23:06 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-7098 I am sorry this is a serious problem. Being a Meijer Store Director I emphasis this problem. I am sorry for any incovenance in your shopping experience, and that this is a human error problem. Please continue to shop at Meijer we are sorry for any inconvence this may cause to any individual. We like to have a problem free propt checkout and great experience. Thank You, Spencer Harris I am sorry this is a serious problem. Being a Meijer Store Director I emphasis this problem. I am sorry for any incovenance in your shopping experience, and that this is a human error problem. Please continue to shop at Meijer we are sorry for any inconvence this may cause to any individual. We like to have a problem free propt checkout and great experience. Thank You,
Spencer Harris

]]> By: Nick http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6875 Nick Thu, 08 Nov 2007 01:12:46 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6875 I've noticed this too and think that it is understandable. It's the difference between shelf price and register price that is really disconcerting (did I spell that right?) I’ve noticed this too and think that it is understandable. It’s the difference between shelf price and register price that is really disconcerting (did I spell that right?)

]]> By: derek http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6835 derek Mon, 05 Nov 2007 22:15:12 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6835 @Mika :: Thanks for the feedback. After noticing it a few times, my wife had enough and has decided to shop at other stores in the area as a result. @JP :: I haven't researched laws but in my experience the policy varies from store to store. Some will honor the advertised price even if it is wrong while others will stick to the price that rings at the register and you can take it or leave it. @Nick :: Hearing that others have experienced the same thing makes me think it is more than just an innocent accident. For the most part, we have voted with our feet and shop at other stores whenever possible. @Ed :: Thanks for the feedback. @Erik :: Yeah, I can understand the issue with the coupon as prices do vary around the country and the coupon has a specific dollar value assigned. In some cases, the product cost will be more than the coupon value. But the discrepancy in the shelf price and register price is more alarming. @Mika :: Thanks for the feedback. After noticing it a few times, my wife had enough and has decided to shop at other stores in the area as a result.

@JP :: I haven’t researched laws but in my experience the policy varies from store to store. Some will honor the advertised price even if it is wrong while others will stick to the price that rings at the register and you can take it or leave it.

@Nick :: Hearing that others have experienced the same thing makes me think it is more than just an innocent accident. For the most part, we have voted with our feet and shop at other stores whenever possible.

@Ed :: Thanks for the feedback.

@Erik :: Yeah, I can understand the issue with the coupon as prices do vary around the country and the coupon has a specific dollar value assigned. In some cases, the product cost will be more than the coupon value. But the discrepancy in the shelf price and register price is more alarming.

]]> By: Erik Karey http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6827 Erik Karey Mon, 05 Nov 2007 20:51:32 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6827 Oddly, I've had this happen with a coke rewards coupon. The coupon would pay for a coke that is $1.35 or less, where a coke was selling for $1.59. Oddly, I’ve had this happen with a coke rewards coupon. The coupon would pay for a coke that is $1.35 or less, where a coke was selling for $1.59.

]]> By: Ed Kohler http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6824 Ed Kohler Mon, 05 Nov 2007 19:22:59 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6824 That's strange. I believe I've heard that grocery stores tend to err on the side of underpricing. That’s strange. I believe I’ve heard that grocery stores tend to err on the side of underpricing.

]]> By: Home Recording Studio http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6823 Home Recording Studio Mon, 05 Nov 2007 13:51:52 +0000 http://dereksemmler.com/2007/11/03/meijer-ripping-off-their-customers/#comment-6823 No matter what country you are in, this is unethical and I hope that someone in Meijer is reading this blog and the comments and come out with some damage control and apologies. This could well snow ball into a major lack of faith and this is not something that they would want. No matter what country you are in, this is unethical and I hope that someone in Meijer is reading this blog and the comments and come out with some damage control and apologies. This could well snow ball into a major lack of faith and this is not something that they would want.

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