From the monthly archives:
It was two years ago that Derek published his first post here.
As I skimmed over the posts he has made here over the time, I am amazed on how much Derek has kept up his blog to what it is now, how far he has come. It gives me inspiration that maybe one day, maybe [...]
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Is customer service alive?
Let me clarify that…..is good, helpful customer service still alive?
Some say yes, while others may say no.
I am going to share with you a couple of stories on how Customer Service is dying and how it is still alive and kicking.
Customer Service is Dead
In December 2007, I bought my husband a 2008 [...]
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When I had told Derek that I wanted and was going to help him out, I had every intention of doing so. As my luck would have it, work and my personal life got extremely busy and I was left with little time for myself. Now things have smooth out (yay!) and life is back [...]
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