It was two years ago that Derek published his first post here.
As I skimmed over the posts he has made here over the time, I am amazed on how much Derek has kept up his blog to what it is now, how far he has come. It gives me inspiration that maybe one day, maybe [...]
Is customer service alive?
Let me clarify that…..is good, helpful customer service still alive?
Some say yes, while others may say no.
I am going to share with you a couple of stories on how Customer Service is dying and how it is still alive and kicking.
Customer Service is Dead
In December 2007, I bought my husband a 2008 [...]
In honor of my wife’s birthday, I am taking a break from the blogs today – well, at least once she gets home from her morning working as a substitute teacher.
While my wife might not be too fond of me disclosing her age, I figured that since this year I wasn’t traveling on her birthday [...]