Exceeding Mailbox Quota

by derek on August 10, 2007 · 11 comments

You may have noticed that I placed a little note on the main page about difficulties with my email account for this domain so I thought I would explain the mistake that I made. I’m still kicking myself for making such a stupid mistake but there is a learning opportunity hidden in every mistake.
Hmm…Nobody Likes Me Today
Late Wednesday night I had received a few email messages before shutting down for the night and then there was nothing new when I got to work on Thursday morning. As the morning turned to afternoon, my email account was still sitting idle and I was beginning to think that I had done something wrong and nobody loved me any more. 🙁
By the time that I left work, I was wondering if there was a problem with the mail server on my account as there were still no new messages although I had noticed a few new comments on the site. While not for everyone, I have the email notification set for all new comments to the site so I can be sure to send a reply or visit the post and return the comment. As I was leaving work, I sent myself a test message from another account and it bounced right back to me. Doh!
Exceeded Mailbox Quota
When I created this site and added my email account, I was not used to the webmail clients that are offered so I added a forwarder to my email account so that all messages are delivered to an email address for my other domain. The reason I did this was because the webmail client offered through my other host is very easy to use and I am very familiar with the interface.
But I overlooked one minor detail that turned into a rather large problem. Since I had created the mailbox on this domain and then set it up to forward the messages, I was not cleaning up the mailbox here and all of the messages were accruing in my account. With the mailbox quota set to a rather modest level, it didn’t take long to exceed the mailbox quota and everyone began to get an undeliverable message when they tried to send me email.
Once I realized the problem, I logged into the mail client through my host and purged all of the messages to clear everything out. In addition, I bumped the mailbox quota up to hopefully avoid this problem in the future. However, since I have the forwarder set up now I can really delete the actual mailbox and continue to have everything sent to my other address.
Alternative Mail Clients
In dealing with this issue, I started to look for an alternative setup to how I handle email. I’ve always preferred the webmail clients as that gives me the flexibility to log into my account from anywhere and have all of my email right there.
On this site, I have access to three different webmail clients: Horde, Round Cube and SquirrelMail. After tinkering around with each of them, I preferred Horde out of those three but it wasn’t familiar enough to replace my current webmail client.
It seems that a lot of people prefer to use something like Thunderbird or Outlook to handle all of their email. As I continue to look for the best solution to suit my email habits, I thought that I would ask all of you…
What do you use for your email client?

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{ 11 comments… read them below or add one }

Chris Gray August 10, 2007 at 3:43 pm

I do the exact same thing. Running over four blogs plus a domain or two, email account admin becomes a pain. I have setup forwarders to my main webmail and end up managing everything from that one account. While I never ran into the problem you described ( I don’t receive that many messages 🙁 ) you do bring up a good point. I may look into Thunderbird sometime in the near future. I look forward to hearing what you end up choosing for a solution…

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Rose August 10, 2007 at 4:54 pm

I forward all email accounts to my outlook. By the way I emailed you. 🙂

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derek August 11, 2007 at 11:45 am

@Chris :: It sounds like we have a very similar setup with how we currently handle our mail. I’ll let you know if I decide to change things up.
@Rose :: Got your email and responded. 🙂 With your use of Outlook, do you have a method of checking your mail remotely if you are not at your computer?

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John August 11, 2007 at 11:26 pm

I use fastmail.fm, I find it to be well worth the money for the Full or Enhanced deals. It’s web-based and very reliable, so can access it anywhere, or you can use IMAP to grab it from your pc. Of the e-mail clients I’ve tried, I liked Opera’s the best, it’s built right into their browser

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derek August 12, 2007 at 12:01 am

John, thanks for the feedback. Right now I am actually thinking of experimenting with the portable version of Thunderbird to run from a flash drive.
Over at PortableApps.com they actually have a suite that would give me a handful of portable apps. Then I could add FileZilla portable, GIMP portable and a few others and have a fully mobile environment contained on a flash drive.

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Nick August 12, 2007 at 10:10 pm

I currently use squirrel mail on my domain, and whatever webmail clients are set up for use for other email address I may have (school, etc). The only time I use an actual email client is when I have to (Outlook at work).

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ms danielle August 13, 2007 at 2:03 am

man…i haven’t checked mine. i suppose since we created our blogs at the same time, my mailbox might be close to full too! i better check… good call… 🙂

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Rose August 14, 2007 at 3:30 pm

Derek, nope I don’t!

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derek August 14, 2007 at 3:40 pm

@Nick :: That sounds about similar to my current approach, although I am thinking of trying a few new things.
@Danielle :: Lol, not sure how your host configures the mail accounts but mine had a defined quota to limit the disk space usage. If your host does that as well, you might want to check it soon! 🙂
@Rose :: Thanks for the feedback.

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ms danielle August 20, 2007 at 6:56 pm

seriously, the weirdest thing happened! the day after i left the comment i stopped getting emails for half a day!! what the…? did we have them set up exactly the same, with the same amount of incoming email?? LOL i purged a bunch of mail and the next morning it was fine…

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derek August 20, 2007 at 8:33 pm

Lol, it seems we’ve been on the same wavelength with quite a few things lately Danielle.
You’re not using BlueFur for hosting are you? If you were, I would suspect that both of our email accounts had the same default quota set and since we started our blogs at the same time, we would likely hit the quota near the same time.

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