Reader Offer :: Save On Hosting With BlueFur.com

by derek on January 22, 2008 · 19 comments

When the plan was in motion to create and launch this blog, I was considering a new hosting provider and received a recommendation from a few people to give BlueFur.com a try for my hosting needs. The experience thus far has been fantastic and I cannot say enough good things about the people at BlueFur.
The other day I had shared one way to save money with your hosting provider and now I have another way for you to save!
Being so pleased with their hosting plan and their customer service, I decided to sign up for their affiliate program. As an affiliate I have the opportunity to offer you a 10% discount off the cost of your hosting plan. If you couple the discount with their already low prices and their discount for prepaying on the one or two year plan, you stand to save a nice amount of money.
Simply use the coupon code DerekSemmlerDotCom – it is case sensitive – at the time of purchase to receive the additional discount.
As a means of full disclosure, I do have to tell you that I stand to benefit as well when you use this coupon code. Their standard affiliate program provides their affiliates with 20% of every sale but I opted for the program that gives me 10% of the sale in turn for being able to offer all of you a 10% discount as well.
I’ve been a customer for nearly a year now and have not once been disappointed with the performance or the service that has been provided. The hosting plan that I have laughed in the face of a front page digg – which is no small feat for any hosting plan let alone one that costs only a few dollars per month.
In addition, I know that their support team is there should I need to call and the email response times have been great the few times that I have had a question.
If you have any questions about BlueFur hosting, feel free to shoot me an email or leave a comment here and I will answer based on my experience.

Stay In The Loop!

Subscribe to the Derek Semmler dot com feed via RSS or Email to receive notifications when new posts are published. Follow the WordPress ninja on Twitter too!

{ 18 comments… read them below or add one }

Futon-Matt January 23, 2008 at 8:41 am

Thanks for the post, I’m going to share this with my sister who just started a blog. She’ll need a webhost soon.

Reply

Jed January 23, 2008 at 1:59 pm

I have never heard of BluFur before! It sounds like it is worth looking into. What specifically makes it so different? I would like to read a full review from you, that would be really cool.

Reply

derek January 23, 2008 at 11:45 pm

@Matt :: Not a problem.
@Jed :: To answer your initial question, I think what separates BlueFur apart from the other hosts that I have used is the level of quality (both performance and customer service) that you receive for a very affordable price. A full review sounds like a good idea and I will certainly add it to my list of posts. Is there anything specific that you would like to see covered in a review?

Reply

UK Travel Guide January 24, 2008 at 1:16 pm

Very nice and useful post 🙂 . Thank you I wasn’t aware of much of these articles and blogs.

Reply

Male Pattern Baldness January 24, 2008 at 10:43 pm

Thanks Derek, I have already hosted my site at bluehost.

Reply

Jeremy Hobbs January 25, 2008 at 7:54 pm

Thanks for the info; I’m starting a website for a small sandwich shop, and was looking for a decent inexpensive host.

Reply

Bingo Online January 28, 2008 at 9:01 am

bumped into your site – was looking for this
thanks for your coupon code!

Reply

Performance blog guy February 5, 2008 at 5:32 am

Nice discount, I hope many apply and use this webhost.

Reply

Morris Rozen May 19, 2008 at 10:10 am

I was with Bluefur for a number of years. I had some issues that they failed to resolve. When I complained my services were terminated.

Reply

derek May 19, 2008 at 4:45 pm

Sorry to hear that as the people and service at BlueFur have been outstanding for me. What were the issues that you were having?

Reply

Morris Rozen May 31, 2008 at 5:56 pm

Domain renewals were the issue that started most of my problems with Bluefur. Since I have a number of domains, my own and for my clients their billing methods came into question. None of the receipts indicated which domain was being billed.
What occured was a few of my domains were not renewed as expected and when I asked than asked for an audit of my account, that was ignored. one domain was not only not renewed I was required to pay a redemption fee o get the domain back. I decided I would rather take my account elsewhere, I notified Bluefur and asked till what date are my services paid to and I will be cancelling my account. The next day my services were terminated and no one from Bluefur would explain why.
The issue with Mr. Jones has escallated since the termination of my account, and is now being litigated.

Reply

Discount Codes November 13, 2008 at 8:59 am

I have to say customer service is THE most important thing to me when looking for a host, theres not much worse than not being able to contact people when your site goes down. Thanks for the review and the discount code – i’ll give it a try.

Reply

Site de Busca November 13, 2008 at 4:28 pm

For me, support service is the most important thing when i look for a good hosting and, of course, the uptime. I have already lost a lot of money due the support team is not there when i need them. I don´t care if they´re affordable, of course, it´s welcome, but support is the most important.
Is BlueFur’s Support team available 24 hours per day even in weekends?
Site de Buscas last blog post..Pousada Natalli – Cabo Frio / RJ – Brasil

Reply

derek November 14, 2008 at 1:20 am

Yes, their support model covers 24/7.

Reply

Shelley January 23, 2009 at 11:38 am

I was a 3 1/2 year customer of Bluefur.com – was that is. There are a number of very dissatisfied former bluefur.com customers and I also used to recommend them. One person that I referred to BF had nothing but problems with the recurring billing/auto-debiting of her cc. They even shut down the site due to this – nothing wrong with her credit card or anything on her end – just problems with putting through the charge.
I should have left 2 years ago but I hung on thinking it would get better. Customer service was the real issue – abrupt, often rude and lacking the ability to explain and fix problems. It was always on the ISP or my side according to them – not so and sometimes it took way too long to track down the problem because BlueFur did not want to spend the time to deal with it.
No doubt if they respond to this they’ll want specifics related to my comments. I have every email ever sent or received so that’s not a problem.
I can’t sit here and read comments referring this business – even their vision and commitment to customer service outlined on their sites (bluefur.com and manticoremedia.com) is, in my opinion, a ‘joke’. Where did they copy that from?! Because they don’t live up to it.
I found this site because I started searching – one to find out if I was the only one who felt this way (not by a LONG shot – I have plenty of company and the issues are all pretty much the same) and two, to find another company to move my business to.
I was paying almost $40/month for 3 years and 4 months to this company – and they lost my business due to their attitude and lousy customer service. Pretty sad.

Reply

derek January 24, 2009 at 12:03 am

Shelley, I am sorry to hear that you did not have a pleasant experience with BF. As I have said here and will say again, my experience has been nothing but pleasant – however, I understand that not everyone is going to feel the same way or have the same experiences.
Whether BF responds or not, I’d just like to say thanks for stopping by to share your experience and opinion. Have you since found a host that has worked out better for you? I would be curious to hear who you went with.

Reply

Shelley January 24, 2009 at 6:38 pm

Hi Derek
no apology is needed from you 🙂 I honestly have to say that I didn’t have ‘any’ pleasant experiences with regard to support after signing up and transferring. Being a very small reseller (hosting just for clients of mine that I have done websites for) I didn’t bring a lot of business to them – regardless it was more than a single site and I can’t understand why their support wouldn’t have been more courteous. It was like once you were signed up and had issues crop up you were a pain in the a$$!
Anyway, it’s water under the bridge and it’s my fault for simply not moving sooner. I will say this – I did try to address this with Gary from BF and he didn’t answer my email. I have also had support emails go unanswered.
Honestly – although the names have changed I could swear that it’s usually the same person who answers the support or other emails. The attitude didn’t change in the 3 1/2 years that I was there.
And, apparently BlueFur doesn’t offer Reseller Hosting anymore (?!) although they haven’t updated their website and at one point were offering a better package than what I had. So probably support for my account became a low priority.
I did a fair amount of searching before moving. I really wanted to stay with a Canadian and hopefully a local business. However I found a good company that is in the States – the price is good, more than some-less than others, the package is just want I need and I’m still using cPanel and WHM on a Unix system. And, although it has only been a couple of weeks – the support has been superb. Some issues were on my end (just minor stuff that happened during the transfer over) and some were on theirs (actually a cpanel issue that the host and cPanel support worked out in a matter of hours).
It’s early in the game but I wouldn’t hesitate to recommend the provider that I am currently using. You can write to me at my email address (used for registering) and I will give it to you. I will be doing an initial review on the WebHostingTalk forums after a month and then follow-up at 6 months.
WebHostingTalk.com is one place where I spent a fair amount of time researching – good site. I have also learned a fair amount and the WHT site is good for even resellers such as myself. I’m working on my packages and what I can offer to not only the clients I currently have but also future ones. I want to be able to provide them with comparative options and prices and continue the support that I HAVE been giving my clients – some of whom have been with me for 8 years. 🙂
So, it is somewhat good to hear that people such as yourself are not having support issues with BlueFur. I just wouldn’t hold your breath on that ;o). And in a public forum such as this is it adviseable to have opposing views so that people can have an informed opinion. Afterall, if even just a few people have posted their negative reviews, one wonders how many didn’t bother and just moved on. The measure of a business is how they react and proceed when dealing with problems – not when everything is smooth.
all the best

Reply

derek January 24, 2009 at 11:31 pm

You’re absolutely correct that having opinions/reviews on both sides of the coin leads to an enhanced opportunity for the end consumer to educate themselves.
It is unfortunate when the opposing views become attacks, which is why I appreciate how you have presented your experiences and opinions in a polite manner. I will certainly follow up with you to hear you are now using.
Likewise, I invite anyone (most likely not you since you have already moved on) to contact me with any questions about my use of BlueFur.
With all of those clients, do you need any help designing and creating the sites? 😉

Reply

Leave a Comment

{ 1 trackback }

Previous post:

Next post: